Why Officers Have Become Dependent on Securus Technologies

Each day I leave my house and kiss my family goodbye as I head to my job as a corrections officer in the local jail, and I wonder if I will be coming home that night. The inmates in our jail are more violent than ever, and overcrowding in the jail makes for even hotter tempers against authority. Me and my fellow corrections officers have to work tirelessly to ensure that we are able to come home to our families each day.


In order to keep the peace inside the prison, we make use of many resources that make our jobs more efficient. In the visitor center, we use the scanners to check that guests and inmates are not in possession of drugs or weapons. While we can not see the interactions between every inmate and guest, the scanners ensure that anything transferred between the two is brought to our attention.


We used to have to spend countless hours each day listening in on the inmates while they use the phones. We now have another resource by way of Securus Technologies, that allows us to focus our efforts on the inmates, while the software searches for conversations about anything from fighting, drugs, or weapons. With less officers on the phone, we can be in other places that need our focus.


Securus Technologies is based in Dallas, and the CEO, Richard Smith, says his company is committed to making this world safe for each of us. To that end, the LBS software scans all the phone calls that the inmates are making and will instantly alert us to areas of concern. Now we can identify who is bringing drugs into the jail visitor center, which inmates might be using or selling drugs, and what weapons are being hidden inside the yard to use against other inmates or officers.